On-Off Marketing (marketing.onoffgroup.com) is operated by On-Off Group UK Ltd, registered in England and Wales, company number 15422106. This is how we handle any request from a government, regulator, police force or other public authority for data about the people and businesses who use it. Adopted on 25 September 2026.
We ask for each request in writing. Before acting on it we check that it comes from a genuine authority, that it has a valid legal basis in the country it comes from, and that it only asks for data we actually hold.
If a request is unlawful, unclear, or asks for more than it needs, we refuse it or challenge it through the proper legal routes, and ask for it to be narrowed.
When we must comply, we give only the data the request lawfully requires and nothing more.
We keep a record of every request: who made it, what it asked for, how we responded, the legal reasoning, and who at On-Off Group was involved.
Where the law allows, we tell the business whose data is requested before we disclose anything.
Questions: phil@onoffgroup.com.