On-Off Marketing (marketing.onoffgroup.com) is a content planning and publishing tool operated by On-Off Group UK Ltd, a company registered in England and Wales (company number 15422106), registered office Two Hoots, Church Road, Kirkbride, Wigton, Cumbria CA7 5HY, United Kingdom. Access is by invitation: On-Off Group staff and the teams of the businesses we produce content for.
The email address of each invited person who signs in with Google. The content the teams create (posts, images, articles). Access tokens for the accounts each business connects on Instagram, Facebook, LinkedIn and TikTok, used to publish the posts that business approves and to read the likes, comments and views on those posts, and for Search Console data about the business's own website. For TikTok we also keep the connected account's display name and username.
We do not collect, store or process data about other people who use those platforms. We do not sell or share data with anyone. Tokens are used only to publish approved content to the account that connected it and to read results for those posts. They can be revoked at any time from the platform's own settings, which disconnects the tool. TikTok can also be disconnected from the tool's settings.
Data is stored on a server operated by On-Off Group and is not shared with third parties beyond the platforms named above, which receive only the content we publish. Drafts are written with AI services (Anthropic's Claude and Google's Gemini), which receive the business's brief, photos and draft content, never platform tokens or account data.
On-Off Group UK Ltd is the data controller for the data described here.
How we handle requests for data from governments, regulators and police is set out in our public authority requests policy.
You can ask for everything we hold about you or your business to be deleted at any time. How to do it, and what happens next, is on the data deletion page.
Questions or deletion requests: phil@onoffgroup.com.